Privacy Policy
Privacy Policy
Information We Collect
We may collect different types of information when you use the platform.
Personal Information
The information we may collect includes:
- Name
- Email address
- Country
- Phone number (optional)
Account Information
- Username
- Password (stored in encrypted form)
Subscription Information
When subscribing to paid services we may collect:
- Subscription plan
- Subscription status
- Payment date
Usage Data
We may collect information about how the platform is used, such as:
- Pages visited
- Test results
- Learning progress
- Time spent on the platform
Device Information
We may also collect technical information including:
- IP address
- Device type
- Browser type
How We Use Information
We use collected information for the following purposes:
- Managing user accounts
- Providing educational services
- Delivering IELTS practice and simulation tests
- Managing subscriptions and payments
- Improving user experience
- Developing and improving the platform
Subscription Information
KELI ACADEMY does not sell or rent users’ personal information to third parties.
Information may be shared only in the following cases:
- Payment service providers
- Hosting and technical service providers
- Analytics services
- Legal obligations when required by law
Usage Data
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission can be guaranteed to be completely secure.
Cookies
The platform uses cookies to enhance user experience and analyze website usage.
Users can disable cookies through their browser settings.
Data Retention
User data is retained as long as the account remains active or as required by law.
User Rights
Users have the right to:
- Request access to their data
- Request corrections to their data
- Request deletion of their account
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated date.